FAQs

1. What types of products do you offer?

At MORDIBABY™, we offer a range of products designed to support expecting mothers and protect newborns. Our selection includes pre-birth protection items, affordable pregnancy safety gear, and essentials to prevent falls and ensure safety for new babies.

2. Are your products safe and high-quality?

Absolutely! We are committed to providing products that meet rigorous safety standards. Each item is carefully selected and tested to ensure it offers both safety and comfort. Your peace of mind is our top priority.

3. How can I place an order?

Placing an order is easy! Simply browse our website, select the products you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping information and payment details. You’ll receive a confirmation email once your order is placed.

4. Do you ship internationally?

Yes, we ship to various countries, including the U.S., Canada, Australia, and the UK. Shipping options and rates will be displayed at checkout based on your location.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If you need to return an item, please contact our customer service team within 30 days of receipt. Products must be unused and in their original packaging. For more details, refer to our Return Policy.

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number to track your shipment through our carrier’s website.

7. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately. We will work quickly to resolve the issue, either by sending a replacement or issuing a refund.

8. How can I contact customer service?

You can reach our customer service team via email at support@mordibaby.com or through our Contact Page. We are here to assist you with any questions or concerns.

9. How do I stay updated on new products and promotions?

To stay updated on the latest products, promotions, and news from MORDIBABY™, sign up for our newsletter at the bottom of our website. Follow us on social media for additional updates and exclusive offers!

We hope this FAQ page helps! If you have any other questions, don’t hesitate to get in touch.